FREQUENTLY ASKED QUESTIONS
ONLY THE BLIND
OUR TEAM IS BASED IN OUR STUDIO IN CENTRAL LONDON, ENGLAND. WE HAVE TWO WAREHOUSES, ONE IN ENGLAND AND ANOTHER IN THE NETHERLANDS FOR EUROPEAN ORDERS.
The full brand name is Only The Blind Can See and THE BRAND'S SIGNATURE STATEMENT "BLESSED ARE THOSE WHO HAVE NOT SEEN, YET STILL BELIEVE" IS A KEY MESSAGE THAT IS CONTINUOUSLY SEEN THROUGHOUT THE COLLECTIONS. WHEN THERE IS NO CLEAR PATH OR END RESULT IN SIGHT, YOU PERSEVERE. THESE MESSAGES STRONGLY REPRESENT THE BRAND'S ETHOS OF PURSUING WHAT YOU LOVE NO MATTER WHAT.
You can shop on our online store here, or at our stockists worldwide. You can see these here. We also open pop-up shops from time to time.
PRODUCTS
This depends on the item, but in the majority of the cases, we do not do restocks. once an item has sold out, no more are released.
only the blind designs all of our products ourselves from scratch and the pieces are all made cut and sew, meaning they are custom shapes and fits for our brand. we do not use any white label products or ready made items.
Our pieces are manufactured in both the uk and overseas using the most reputable factories with cutting edge technologies and the highest quality of materials.
We always focus on quality instead of quantity with our products and make sure this is a core brand concept that is always adhered to. our collections are all released in limited quantities to avoid mass production, allowing us to be a sustainable brand and with designs that can be worn many years over due to their quality and timeless design. You can read more here.
We also try to keep all our collections to mainly use natural fibres and materials and we are currently changing all of our packahing over to be eco, recyclable materials and to move away from plastics.
Our london warehouse is also one of the only carbon-neutral warehouses in the uk, helping us meet our sustainability goal.
FREQUENTLY ASKED QUESTIONS
Only the Blind accepts all major payment options and these are processed by stripe, one of the largest payment processors in the world. you can pay via visa, mastercard, american express, maestro, paypal, klarna and clearpay
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Once we have received your email, our customer service team aims to reply within one business day.
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Please note that promo codes are not applicable to sale items or certain exclusive collections. Please note also that promo codes are issued with a time limit, so if yours isn't working, it's likely the code has expired or the promotion has ended.
There are currently no plans for a restock of the ILLVZN X OTB Collection restock, but make sure you are subscribed to our newsletter to be the first to hear about any future announcements.
to find out more about our loyalty scheme, click here.